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Discord troubleshooting

Having trouble getting Dispatch to post messages in your Discord server or channel?
Discord can get a little confusing with permissions at both the server and channel level, we get it.

Quick things to check:

  1. 1.
    Are you an admin of the server?
  2. 2.
    Do you have other security or verification tools that might be blocking bot messages?
  3. 3.
    Does the channel allow message posting?

Setting Discord permissions

  1. 1.
    In your Discord channel, navigate to Settings
  2. 2.
    In Settings, choose Permissions
  3. 3.
    Scroll down to Advanced Permissions
  4. 4.
    Make sure that for whichever Roles/Members group you're assigning Dispatch bot to, the green checkmark is checked next to Send Messages
  5. 5.
    Make sure to click Save Changes!
Choosing the proper permissions so that Dispatch can send messages to your Discord channel
Still having issues? Use the help widget in the lower right corner in Dispatch or shoot us a message in Discord. We're happy to help!